FAQ

Yes. Reservations are required for all excursions and activities. We recommend booking in advance to ensure availability.

All of our excursions depart from and return to Marriott’s Frenchman’s Cove.
Absolutely! Guests staying off property are welcome to join us. You’ll just need to arrange transportation to Marriott’s Frenchman’s Cove by taxi or another transportation service.
No. We do not provide transportation to or from our departure location.
The Westin provides a complimentary shuttle between The Westin Frenchman’s Reef and Marriott’s Frenchman’s Cove for its guests.

Our kayaks are double kayaks, but we can often configure them as single kayaks upon request.
No. We do not offer three-person kayaks. Children ages 3 and under may be accommodated on a case-by-case basis. Please contact us before booking.
Your safety is important to us. All snorkel equipment is cleaned and sanitized following current CDC recommendations.

Guests staying at Marriott’s Frenchman’s Cove or The Westin Frenchman’s Reef can use the towels provided in their guest room. If you’re staying elsewhere, we recommend bringing your own towel.
A passport is not required to travel within the U.S. Virgin Islands. However, a valid passport is required for excursions visiting the British Virgin Islands.

We accept all major forms of payment except room charge.
Yes. Marriott Vacation Club vouchers are accepted for eligible tours departing from the hotel.